FAQs

  • Where do I download my issue?
  • How do I download an issue?
  • The download link won't work
  • I haven't received my issue
  • Can I read Yarnologie on this device?
  • Do I get to keep my issues of Yarnologie if I don't renew my subscription?
  • Do you accept submissions?
  • Want to know anything else?
  • An email with a link to download Yarnologie will be emailed to you after purchase/when a new issue in your subscription is published. You can download Yarnologie by clicking the link in the email - you'll be redirected to a page on where you can download the file.

  • Click the link provided in the download email. This will redirect you to our website where you will have to tap the "Download" button.

    After clicking this, please be patient. Due to the high quality format of Yarnologie (and depending on your internet connection), it can take several minutes too download.

  • If you have trouble using the download link, try opening a new browser window and opening your email in there, rather than inside an app. This should solve the problem and you should be able to get the link to work when you click it again.

  • Please wait 5 minutes after purchasing an issue for the download email to arrive. If it doesn't arrive, please check your spam/junk folder before contacting us.

  • Yarnologie is published as an interactive PDF so that it can be easily accessed and read on any device. The interactive features means that the Contents menu can be clicked/tapped to take you straight to the desired page, and other links throughout the magazine are live.

  • Every issue of Yarnologie you've purchased is yours to keep. If you choose not to renew your subscription you'll still have access to your past issues thanks to our PDF format.

    To retain your issues long after original purchase, please download them immediately and keep the files saved on your device.

  • Yes, we do! Please visit our Contribute page for more information.

  • If you question hasn't been answered here, please contact us for assistance.