Policies

Payment

Checkout is secure through Stripe & PayPal. You can pay with your debit/credit card using either Stripe or PayPal - follow the prompts at checkout. If you have a PayPal account you can also log in and use your PayPal balance.

Refunds & Cancellations

Single Issues: Due to the nature of digital and downloadable products, refunds (either partial or full), cancellations or exchanges are not available on single issues of Yarnologie, under any circumstances. Please consider carefully before purchasing.

Subscriptions: Should you wish to cancel a subscription, full and partial refunds for can be processed for issues that you have not yet received. If you've already received all four issues in your subscription a refund cannot be issued due to the nature of digital products.

Please note that subscription cancellations incur a 5% admin fee. This fee will be deducted from your refund before the transfer of funds.